David Ricardo, a Scottish economist, made a perceptive observation that a few individuals, firms, or countries can gain from trading, even if one of them is objectively the best in all activities. This is due to the fact that one of the activities generates the highest returns (one player has a high comparative advantage in this activity), making it more beneficial for this player to buy other products and services from the other players and focus all of its resources on this highest-value-added activity instead.
This concept is highly practical for small startups with limited resources. By concentrating on your strengths and becoming the leading expert in your niche, you can maximize efficiency and results.
Let’s explore how the comparative advantage concept applies to startups in different scenarios:
1. Startup Marketing Strategy:
In the world of marketing, startups often feel compelled to cover all bases and engage in various marketing activities, fearing they might miss out on potential customers if they don’t do so. However, this approach can lead to wasting precious time and resources.
The comparative advantage principle advises against spreading your efforts too thin. Instead, identify the most effective marketing channel for your specific market niche and become the best at it.
For example, if your target audience is highly active on social media, focus your marketing efforts there and develop a deep understanding of how to engage and connect with your audience effectively. By concentrating your resources on the most valuable marketing channel and increasing your comparative advantage there you will achieve much better results overall
2. Product Development And Innovation:
Applying the comparative advantage concept can help you make strategic decisions about what features to prioritize.
Suppose your startup is developing a new mobile app, and your team excels in user experience (UX) design but lacks expertise in sophisticated data analytics. In this case, it’s wise to prioritize UX design, making it the distinctive feature that sets your app apart. Simultaneously, consider outsourcing data analytics to a specialized firm or partnering with an expert in the field. By focusing on your team’s strengths and collaborating with others for complementary skills, you can create a product that excels in its unique value proposition.
3. Customer Support Аnd Engagement:
Customer support is a very interesting case considering the comparative advantage framework. On the one hand, most support cases could easily be handled by outside people (you wouldn’t add a lot of value by handling them yourself). This would free up the time of your team, which will allow you to invest in higher-added-value activities. On the other, certain support cases can be used as a very valuable product-building resource. Understanding intimately the problems of your customers is the basis on which you can improve your product.
Applying the comparative advantage concept in this context means finding a fine balance. Consider outsourcing the customer support functions that don’t generate value from a product-building perspective. However, retain in your team the more complex support requests and use them as an opportunity to receive qualitative feedback about your product (and to develop relationships with your first customers).
In summary, by strategically leveraging your strengths and collaborating with others for complementary skills, you can increase your chances of success in the competitive startup landscape. You can use comparative advantage as a framework that allows you to think more effectively about complex issues and make better decisions. This is true about other economics concepts as well.